Smart Hands & Remote Hands

Data Centre Services

If your on-site technical assistance is limited, our UK-based field engineers extend your national reach. London Data Smart Hands engineers assist with deployment, installation, troubleshooting, testing and hardware replacement at your remote sites and data centres.

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1 hrAvg emergency response

UKNationwide coverage

24/7On-call rotation

Smart Hands

Why Use Our Field Engineers

✓
Nationwide coverageUK-wide field engineering, single point of contact.
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Reduced IT costsEveryday duties handled without flying your own team out.
✓
Rapid responseExperienced technicians and engineers, when and where needed.
✓
Lower riskMinimise the risk of damage caused by inexperienced hands on your IT equipment.

On the Floor

Data Centre Engineering Tasks

✓ Equipment rack & stack
✓ Cable termination and dressing — fibre or copper
✓ Diagnosis of hardware and software issues
✓ Power cycling of customer equipment
✓ Cabinet / cage audits
✓ Blade, card, memory, hard drive & transceiver installs or removals
✓ Testing and troubleshooting of copper and fibre circuits

Beyond Smart Hands

More Services

✓ Equipment migrations
✓ Shipping and receiving of packages
✓ Access control system maintenance
✓ Customer & internal cross-connect installation and testing
✓ Timely customer and internal updates
✓ Internal package handling and storage
✓ Inventory verification and counts
✓ Infrastructure builds
✓ DC power installations
✓ Engineering design specifications

Remote Hands

Emergency Outage Assistance

Flexible shift schedules, rotational on-call coverage and a 1-hour average response time to the facility. We also keep your data centre space clean and presentable. Let us be your trusted partner in the smooth operation of your remote sites and data centres.

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Need Hands on Site?

Smart hands, remote hands and full data centre engineering — nationwide, with rapid response.

Get a Free Quote 07555 454 919