Data Centre Services
If your on-site technical assistance is currently limited, our team of UK-based field engineers can help you extend your national reach. London Data Smart Hands Engineers provide assistance with deployment, installations, troubleshooting, testing, and hardware replacements at your remote sites or data centres.
Smart Hand Engineers
Here are some key benefits of our Field and Smart Hands services:
- Nationwide coverage
- Reduced IT costs for everyday duties
- Rapid response from experienced technicians and engineers when and where needed
- Single point of contact
- Minimizes the risk of damages caused to your IT equipment by inexperienced employees
Data Centre Engineers
- Equipment Rack and Stack
- Cable termination and dressing for fiber or copper network cabling
- Diagnosis of hardware and software issues
- Power cycling of customer equipment
- Cabinet/cage audits
- Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
- Testing and troubleshooting of copper and fiber optic circuits
more services
- Equipment migrations
- Shipping and receiving of packages
- Access Control System maintenance
- Customer and internal cross-connect installations and testing
- Timely customer and internal updates
- Internal package handling and storage
- Inventory verification and counts
- Infrastructure builds
- DC power installations
- Engineering design specifications
Remote Hands services
- Data center cleanliness and appearance maintenance
- Flexible shift schedules
- Rotational on-call coverage
- Emergency outage assistance with a 1-hour average response time to the facility
Let us be your trusted partner in ensuring the smooth operation and maintenance of your remote sites and data centres.