★ 24/7 Fibre Fault Call Out
Cut, crushed or failing fibre? Our engineers locate the fault with an OTDR, fusion splice or replace the damaged section and hand you test results that prove the link is back to spec. Offices, comms rooms, campuses and data centres across London and the South East.
OTDR fault location before the repair splice.
★ Fibre Repair Specialists
Most fibre faults we are called to in London are physical: a cable cut during building works, a trunk crushed in containment, a broken fibre inside a splice enclosure, a damaged pigtail or patch lead, or a link that has slowly drifted out of its loss budget.
We do not guess. The fault is located with an OTDR and visual fault locator, the damaged section is exposed and repaired with core-alignment fusion splicing, and every repaired fibre is re-tested. You receive the trace files, a loss summary and photos, so you can close the incident with evidence.
For data centres and enterprise networks that need guaranteed cover, see our emergency fibre restoration and SLA support.
What We Repair
Cables cut or crushed during building, ceiling or containment works, repaired with a joint or a replacement section.
Broken or stressed fibres inside joint closures, splice trays and patch panels re-made and re-dressed.
Links failing their loss budget traced to bad splices, tight bends or dirty connectors and corrected.
Damaged pigtails, connectors and patch leads replaced, cleaned and inspected to IEC 61300-3-35.
External and inter-building cables restored, including duct and pit entry damage.
High-count and ribbon trunk restoration in live data halls, with mass fusion splicing.
Process
On Site
Coverage
Commercial buildings, campuses and data centres throughout Greater London, the M4 corridor and the Home Counties.
FAQ
Yes. In most cases the damaged section is cut back and fusion spliced, either directly or with a short replacement section and a joint. Where the cable is badly damaged along its length, we replace the run and splice it into the existing panels.
We run a 24/7 call out. Typical attendance in London is around two hours, depending on location, time of day and site access. WhatsApp or call 07555 454 919.
It depends on the cable, the number of fibres and access. After a short call or photos we give a fixed price for the repair, or an emergency call-out rate for urgent attendance.
No. Home and street broadband fibre belongs to Openreach or your internet provider, who must carry out the repair. We repair privately owned fibre in commercial buildings, campuses and data centres.
Before and after OTDR traces, a loss summary per repaired fibre, photos of the joint and a short report you can attach to your incident record.
Send the site address, cable type and a photo. An engineer will call you back.
WhatsApp 07555 454 919Call 07555 454 919